Yatra.com has launched India's first 'Online Ticket Cancellation' service, where customers can now cancel their domestic air tickets online.
It's an exclusive service for the customers of Yatra.com and will allow the customer to cancel any domestic flight booking, at any time. Once the online cancellation is complete, the refund will be credited back to the customer's account/credit card and by opting to cancel a ticket online customers can save upto Rs. 150.
To cancel a ticket online a customer needs to log in to the 'My Bookings' section of yatra.com, click on the 'Yatra Reference No.' or the 'Flight Details' link, move to the 'Cancel Flight' tab, and select the passengers for whom the ticket needs to be cancelled and then go to the 'Review' section to verify the cancellation details. To conclude, the customer has to click on the 'Cancel Flight' button and the air ticket will be canceled.
Dhruv Shringi, Co founder, Yatra.com, said, "Cancellation of air tickets has been a concern for some of our valued customers. Keeping in line with our endeavor to continuously give best-in-class service to our customers we have introduced Online Ticket Cancellation Service. Yatra.com is the first company in India to launch this service which will help our loyal customers to conveniently cancel domestic air tickets online and also save Rs. 150 on the cancellation fee. For those customers who do not wish to cancel tickets of every passenger, there is a provision of partial cancellation."
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